The SwP team thought of a model called Human Systems Interconnection (HSI) model, inspired from the Open Systems Interconnection Model (OSI) model, that can add value to the struggle of online learning brought to Puerto Rican students, educators and parents. The Human Systems Interconnection (HSI) Model was introduced by Dr. José Meléndez, who created the behavioral model to promote self-awareness and help understand the root of people’s behaviours. By understanding your own behaviour and being aware of your working style you can help improve the hurdles you face daily. In an education setting, this can help you continuously improve on developing teaching styles and learning strategies that most suit you as an individual.