Keeping Employees Happy: An HR Guide for Managers

July 27, 2021 – Kelsia Melendez

Large and small businesses are equally impacted by dissatisfied workers. In fact, over 46% of people in the United States have reported being unhappy with their jobs. Job dissatisfaction can be caused by a multitude of factors including unclear communication, poor work-life balance, limited career growth opportunities and more. As a manager or business owner, creating an environment that promotes worker satisfaction can make or break your business. Employee satisfaction plays a major role in retention and can even reduce company health costs due to less stressed and healthier employees. More satisfied employees are not only happier, but also more engaged, more productive, and less prone to absenteeism.
Continue reading to learn more about key ways in which you can promote a more productive and satisfying workplace.

Open Communication

Poor communication in the workplace can lead to a tense work environment. Workers can become frustrated and confused when expectations are unclear. As stress increases, morale can decrease and productivity can plummet.
Many managers have adopted an open-door policy, however, this is not always enough to guarantee open communication among staff and management. While it is very important to be available to your employees when problems arise, communication needs to go both ways. Reach out to your employees to ask their opinions on activities within the workplace whether those are issues, new projects or something else. By respecting and seeking input from your staff, you can prove that they are valuable to your business and promote engagement.
Addressing someone in a position of authority can be intimidating. Consider engaging with your employees on a regular basis on a more personal level. This could be as simple as asking your staff about their day or saying “Good morning” at the beginning of the day. Show your workers that you are a human being that values your employees as individuals. If you need ideas on what to talk about, try out the FORD approach.

Work-Life Balance

Poor work-life balance can be incredibly taxing and stressful. Workers in environments that offer little to no balance between work and their personal lives experience increased fatigue and illness ultimately leading to burnout, decreased productivity and increased absenteeism.
Due to the COVID-19 pandemic, more and more workplaces have begun to offer remote or flexible work options. If your business can support this working style, it is worth considering. A study found that 51% of workers were more productive working from home.
Some additional tips to improve work-life balance include altering your focus on evaluating productivity from looking at employee hours to instead viewing employee accomplishments. Some tasks may require a full work day, while other tasks require less time. Ultimately, the long work days and shorter work days will balance each other out. You may also consider reevaluating employee workloads. Have any of your employees been assigned too many tasks? Decreasing stress by minimizing what is on their plate could lead to not only increased productivity, but also increased quality of work.

Active Employee Engagement

Employee disengagement can seriously affect morale. Engaged employees are key in building a productive and creative work environment. Even if some employees are satisfied and engaged with their jobs, the negative attitudes of dissatisfied and disengaged employees can impact the entirety of the workplace culture by spreading negative attitudes, stress and toxic workplace activities such as gossip.
A common but effective way to promote employee engagement is to recognize and reward workers for their achievements. Consider incorporating an employee recognition program into your organization. Websites such as Nectar or Assembly could be great platforms to help get you started.
Of course, there are less direct ways to promote employee engagement. Build an environment that encourages growth and belonging. This can be done by offering one-on-one feedback sessions, team building activities, or even something as simple as a workplace lunch or party.

Positive Work Culture

A poor work-culture can lead to toxic habits amongst employees such as gossiping and overcompetition. A negative environment also leads to poor engagement, decreased empathy and high turnover.
In order to develop a positive workplace culture, be sure to define and promote clear organizational values and goals. In doing so, you can provide your employees with a clear sense of purpose.
Another way to promote a positive culture is by prioritizing diversity and inclusion. By supporting a staff made up of individuals from diverse backgrounds, you can cultivate a sense of belonging in your workplace.
Employee satisfaction plays an important role in workplace productivity and retention. By creating open and clear communication, promoting work-life balance, engaging employees, and building a positive work environment, you can cultivate a happier, more productive and more satisfied workforce.
If you want to learn more tips and tricks to improving your work environment, check out other posts on our blog!

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